Article 1 — Welcome to Lumio
What is Lumio?
Lumio is a managed WordPress hosting service built by Jasha at Studio Luminous. Your website now lives on infrastructure that was designed for one purpose: keeping your site fast, secure, and cared for, without you having to think about it.
What's changed?
From the outside, you may not notice any difference. Your site looks and works the way it always has, but behind the scenes:
Your site now runs faster than ever before. It's backed up automatically, hourly for Glow and above plans and daily for Spark. The backups are stored securely offsite. Software updates such as plugin updates, theme updates, WordPress updates, and security are handled for you, continuously. We continuously monitor your site to make sure that even after updates it's working properly. Your email deliverability is stronger — messages from your website's forms reach their destination reliably. And you now have a client portal where you can see your service, your billing, and reach support in one place.
What stayed the same?
The person behind it. Jasha still manages your website directly — same attention, same availability. Lumio is the better home he built for the work, not a company that replaced him.
Where do I start?
Take a look around your portal — your login came by email. And if you have any questions at all, just ask. The chat bubble in your portal reaches us directly, or write to support@lumio.host.